FAQ


8
What’s your MOQ (Minimum order quantity)?

- 50pcs/ color

-One full container :30pcs/ color, mixed order accepted

What’s your sample policy?

-We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

What’s your terms of payment?

- 30% deposit on production and remains 70% against the copies bill of loading after shipment.

What is your term of delivery?

- FOB

Do you have any certificate of the amusement equipment?

-YES!We have EN71-1/2/3,CE,EMC,ASTM-F963. ROHS

How about your delivery time?

-Normally is 25 days after receiving 30% deposit. The final delivery time is depended on the items and quantity.

Could you provide customize logo?

-Sure! Customize LOGO is available.

Do you inspect all your goods before delivery?

-Yes, we inspect all orders before delivery and take photos to clients before delivery.

How many items can be combined in one 40HQ container?

-Depend on specific order, Pls ask for details

Do you have any product warranty?

-All products is qualified before shipping. All quality issues will be solved accordingly by our customer service team.

How to place order and receive goods?

-Please let us know all the products which you are interested in, we will guide you through all the process until you receive the goods safely. And all documents will be provided for the local custom clearance.

Can we install the amusement equipment ourselves?

-YES, many customers installed it themselves, We will provide professional detailed on the installation and paste the label.

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